Return and Exchange Policy

At USED SETUP, we aim to provide a convenient and satisfactory shopping experience for all our customers. If you are not satisfied with your purchase, we offer a clear and simple return and exchange policy:

Return Period:

You can return products within 15 days from the date of receiving the order.

Return Conditions:

• If the product has a small defect after receiving it, we can offer a partial refund.

• If the product is non-functional upon delivery, please return it to us, and we will refund the full amount.

• If the product malfunctions due to normal use within the warranty period, we can offer a partial refund or allow the customer to return the product, depending on their preference.

Return Process:

• To initiate a return, please contact us via phone at 0688918292 or email used.setup24@gmail.com with your order details and invoice number.

• You will be guided on how to return the product to our specified address.

Return Shipping Costs:

• In case of product defects or errors on our part, we will cover the return shipping costs.

• For returns due to other reasons, the customer will bear the return shipping costs.

Refunds:

• Your refund will be issued via the same original payment method within [number of days] of receiving the returned product.

• Processing time may vary depending on the payment method used.

Product Exchanges:

If you wish to exchange the product for another, please indicate this when requesting the return. We will do our best to provide the suitable replacement.

If you have any additional inquiries about our return policy, feel free to contact us.